Show dashborad to snc_external user

SarveshI
Tera Contributor

I have one dashboard ACL with role snc_internal. There is one user with role snc_external that user not able to see the dashboard.

How to show dashboard to that user? 

SarveshI_0-1733990965792.png

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Why you want to show dashboard to external user?  External user need role to see tables and if that is case, it should be internal user. 

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Ravi Chandra_K
Kilo Patron

Hello @SarveshI 

Do they already have access to the records they want to see the report on..?

Try by giving either the report_view ACL on the Table to snc_external users....

(Or)

You need to give Dashboard access as well as individual reports in access to snc_external users.

On the top right hand side of dashboard/report, you will have to share to snc_external role....

 

even with that, there's a chance it might not work as they should also be having report_user role to read the reports...

 

 

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra