Show delivery time on catalog item in the service portal

[Shannon Burns]

Does anyone know how to modify the widget that shows the details for a catalog item to include the delivery time?   It used to show in the old catalog, but the widget does not display it OOB for the Service Portal.

Thanks,

Shannon

[Shannon Burns]

Yes, I knew how to clone the widget and look at the code.     The problem is that when I looked at it, I couldn't seem to find where the fields that it was pulling were being defined.   I know what field I want to add, I just don't know where to tell it to include that in the things it's querying from the record.   I don't see where that's happening.

[Shannon Burns · Accepted solution]

In case anyone comes across this, I finally found a way to get this on the form.   I used the info from this post

Re: Service Portal - How can I add delivery time to catalog item

But I had to change the one line in the HTML to this to get it to work

<div class="text-muted">${Delivery Time}: {{::data.sc_cat_item.delivery_time}}</div><br/>

[Pradnya]

Hi Shannon,

What changes did you make exactly to display Delivery Time on Service Portal view ?

[GaneshKumar]

**Solution**

Sharing the solution so that any one who is facing this issue can solve this without modifying widgets/code

The 'Delivery Time' value on Portal is coming from the Workflow Properties > Schedule > Expected time