Can I migrate KB articles using Data Source in Provider service now to Consumer Service Now?

srinivasrao
Tera Contributor

Friends,

I want to schedule a data source which runs on my provider instance daily to update my consumer instance  for all the KB articles create/update/deleted.

I am new to this and would appreciate if anybody did this and have a full implementation details/ or any suggestions.

 

Regards,

VASS

3 REPLIES 3

Mark Manders
Mega Patron

That may break a lot. There are a lot of references within the Knowledge space. Think about user criteria, versioning, knowledge bases, categories, etc. Just pushing a new article from one instance to another can break those references.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi Mark,

Thanks for the mail. Appreciate any other best practice please

 

Regards,
Srinivas

michael569g
Tera Contributor

@srinivasrao wrote:

Friends,

I want to schedule a data source which runs on my provider instance daily to update my consumer instance  for all the KB articles create/update/deleted.

I am new to this and would appreciate if anybody did this and have a full implementation details/ or any suggestions.

 

Regards,

VASS


Hello @srinivasrao destiny mastercard app,

To schedule a daily data source update from your provider instance to your consumer instance, you can use a cron job or a task scheduler. Ensure your script or tool handles the data transfer and updates. For detailed steps, refer to your specific platform's documentation.


Best Regards,
Michael Gardner