Show Field Message Error after Version Up From Vancouver to Xanadu

Dinh Nguyen · ‎11-10-2024

Hello everyone,

After my instance was versioned from Vancouver to Xanadu, my error message field display was no longer red but black as shown in the picture.

Does anyone know the reason why and how to fix it? Please help me.

Thank you so much.

Here is my code:

function onLoad() {

g_form.showFieldMsg('requested_reason', 'Low impact not allowed with High priority', 'error');

}

Dinh Nguyen · ‎11-27-2024

Hi @Hitoshi Ozawa ,

Thanks for helping me and I apologize for the late response.

ServiceNow responded to me that it was not an issue. I also found a solution which is to create Catalog Client Script and use the code below for handling DOM:

setTimeout(function() {

if (window != null) {

//comment

} else {

var aTags = this.document.getElementsByClassName("bg-danger");

for (var i = 0; i < aTags.length; i++) {

aTags[i].style.color = 'red';

}

}, 0);

View solution in original post

Community Alums · ‎11-10-2024

Hi @Dinh Nguyen ,

Your Code is correct, no issues.

Maybe you can try below :

function onLoad() {

//Type appropriate comment here, and begin script below

g_form.addInfoMessage("This font should be <font color='red'>red</font>");

}

Dinh Nguyen · ‎11-10-2024

Hi @Community Alums,

Thank you for recommending me. But I just need a message to display below the field. Do you have any other ideas about the message field error, please help me.

Community Alums · ‎11-11-2024

The shared options are the ones unfortunately.

Dinh Nguyen · ‎11-11-2024

Thanks @Community Alums for helping me.