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01-26-2023 08:52 AM
We would like to be able to have an incident number and the short description visible in a reference variable on a service catalog form when a user selects the relevant incident number. We've also been unable to get the short description to show in the drop-down list using variable attributes.
Current variable view after selecting the relevant incident number.
Variable attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=number,short_description;ref_ac_order_by=number,ref_ac_columns_search=true
Any guidance would be appreciated.
Solved! Go to Solution.
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01-26-2023 10:51 AM
Thank you Soeren. I'd already corrected my typo. The desired result was to concatenate the incident number and short description. We solve the issue with an additional variable and a client script that populates the field.
Thanks again.
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01-26-2023 10:52 AM
Thank you Basheer. I'd already corrected my typo. The desired result was to concatenate the incident number and short description. We solve the issue with an additional variable and a client script that populates the field.
Thanks again.
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3 weeks ago
what script did you write can you share i also need to do the same thing
