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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Assessment Instance ATF I am creating ATF of Demand Lifecycle, after validating the screening, have to impersonate 'assigned to'... Read More Developer forum ATF test suites stuck in "Pending" state. Hi Community, As part of our regression cycle, we run our ATF suites using the Clou... Read More Developer forum unable to fetch the Teams url from UI action script on the incident normal view In one of the UI Actio... Read More Developer forum servicenow-mcp-ai: an open-source MCP server that lets AI assistants work with your instance safely Read More Developer blog Calculating Workday-Based Dates in ServiceNow I have run into the same requirement with several clients working around financial ... Read More Developer blog Comparing Historical Currency Balances in ServiceNow One of our recent ServiceNow design challenges looked ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Armis events Security RX: From Lab Floor to Patient Bedside—ShiftZero with ServiceNow Prevention Before Expo... October 15-October 28, 2026 11:00 AM Read More ServiceNow University Community Office Hours Live with Frances Frei — Building Trust (APAC) Register Here! Each 60... October 23, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/Zkz1UVRXT7m1QHyUvpo57w#/registration Read More ServiceNow University Community Office Hours Live with Frances Frei — Building Trust (AMS) Register Here! Each 60... October 23, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/SpGy5MmZSuS5LxohG2Oa8A#/registration Read More Retail & Hospitality events ServiceNow Exchange: Getting Started with Retail Data Model The retail data model ... October 28, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Major Incidents Move F... October 28, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Assessment Instance ATF

I am creating ATF of Demand Lifecycle, after validating the screening, have to impersonate 'assigned to' of Assessment Instance record and complete the Assessment, I am able to complete the step till opening the assessment form, I tried with navigate...

  • Question

ATF test suites stuck in "Pending" state.

Hi Community, As part of our regression cycle, we run our ATF suites using the Cloud Runner. We are currently facing an issue with the execution of ATF tests, where some tests remain stuck in a Pending state and never complete.Issue details:In the at...

  • Question

Change UI Action for Submit for Approval

I would like to change the UI Action "Submit for Approval" on the Quote Management Data Model application, so that the quote is not set to approved by clicking on the button but rather following this logic:If discount percentages are set on the quote...

  • Question

ATF Impersonation issue

Hi  Recently we have upgraded to Australia release. Whenever i try to impersonate a user in ATF i am getting an error saying the user is supposed to be active but the user is active and  i am unable to impersonate any user. Do anyone of you guys face...

  • Question

Resolved! Variable Summarizer not visible on CSM portal for external users

Hi Community So as per the subject, there is a widget in the CSM portal next to approving a case (sn_customerservice_case) record. It generally shows an 'options' dropdown, and people can see the case variables so that users have a better understandi...

  • Question

ServiceNow Dashboard Data Source conditions

Hi, I am trying to configure a Platform Analytics data source and need to filter a date field based on a specific relative range: Where the End Date is between 72 hours ago and today. The standard relative date filters don't seem to cover this exact ...

  • Question

Prompt customisation for case summarisation

Does anyone know how to customise the Case Summarisation prompt so that it works for all case states (New, WIP, and Resolved)? Is it sufficient to clone, customise, finalise, and publish a single prompt, or do I need to clone, finalise, and publish t...

  • Question
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