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Rocky5
Kilo Sage

3 weeks ago

Hey Experts,

 

If we open any business rule/script includes or any scripts.. we will have 'Versions' related list that capture all the updates. But, we want to show only latest update and any OOTB platform upgrade version only i.e. any one who wants to revert can only revert from latest update to OOTB platform upgrade version only.

 

How can we achieve this?

 

Thanks,

Rocky.

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Matthew_13
Mega Sage

3 weeks ago

Hi Buddy,

You cant change the OOTB Versions related list to only store/show latest + baseline upgrade and remove the rest — ServiceNow keeps the full history for audit/rollback.

What you can do is control what users see and what theyre allowed to revert to:

  • Hide the intermediate versions by replacing the default Versions related list with a filtered / scripted related list that only returns:

    • the most recent version, and

    • the last baseline/OOTB upgrade version.

  • Restrict rollback by locking down the Revert action role/ACL/UI Action condition so users can only revert to those two allowed versions.

That gives you the behavior you want clean list + safe revert without breaking platform audit history.

 

@Rocky5 - If help u answer, Please mark Solution Accepted and Thumbs Up.

MJG
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