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‎05-18-2022 11:52 PM
I have created a Formula Indicator which is a difference of two Automated Indicators. Both Automated Indicators have been configured to collect records. When individually viewing automated indicator, I can see the Show Record button and can also view the associated records for the automated indicator; however when these automated indicators are used as a part of Formula indicator, the Show Record button disappears.
Is there any way it can be made visible on Formula indicator to show the difference of records between the two Automated indicators?
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‎05-19-2022 02:32 AM
Hello Anand,
Show Record button are shown only for automated indicators and not for formula indicators.
Formula indicators are not based on an indicator source that is populated during data collection. The score of a formula indicator is calculated from a mathematical statement that includes data from one or more other indicators. This data can be the score of an indicator or an Analytics Hub calculated value for the indicator and it just a value and doesn't contain Records.
Please find below reference -
https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/performance-analytics/co...
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‎05-19-2022 12:10 AM
You cannot see that. Create a widget using that indicator and check directly in the dashboard
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‎05-19-2022 02:32 AM
Hello Anand,
Show Record button are shown only for automated indicators and not for formula indicators.
Formula indicators are not based on an indicator source that is populated during data collection. The score of a formula indicator is calculated from a mathematical statement that includes data from one or more other indicators. This data can be the score of an indicator or an Analytics Hub calculated value for the indicator and it just a value and doesn't contain Records.
Please find below reference -
https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/performance-analytics/co...
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‎05-19-2022 10:31 PM
Thanks Akshay, this helps
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‎04-15-2025 08:12 AM
Is there any workaround?