Show the custom Table ticket on My Request Page

Vaishnavi20
Tera Expert

Hello All,

 

We have the Record Producer for 'ast_contract' table which is not extend by task table we are redirecting it to generated record but after submitting the record 'No readable comment field' message is shown on activity tab also on the header only seeing the short description. I tried to create the Standard Ticket Configuration for that table but can't get the ast_contract table on the table field of Standard Ticket Configuration form also tried to create the MY request Filter but same issue happened with this also. Is there any way to create the configuration?

 

Can anyone help me with this to show the submitted record on request page of portal side?

 

In advance thank you!

2 REPLIES 2

Rathna Chengalv
Tera Contributor

Can you please share if you got any solution for this? how you achieved this ? We are also having same business case

mfhaciahmetoglu
Mega Sage

Hi, any solution to this? We are also having the same issue!