Show variable based on Assignment group in a catalog task
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3 weeks ago
Hi,
I need to show Variable Categories only the assignment group changes to Support L2.
If assignment group is anything else except Support L2 it should not show the Variable Categories.
Variable Categories will be visible only on task when Assignment group is Support L2
Can anyone please help to achieve this.
Thank You!
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3 weeks ago
Are you adding the variables as editable for the support group, or are they already set by the end user that requested it?
You can use a catalog ui policy that you set to 'applies on catalog tasks' and hide them if assignment group is not support l2.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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3 weeks ago
in catalog UI policy we do not have the option of selecting assignment group in condition.
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3 weeks ago
you can try something like this
Create a UI Policy on the Task table (sc_task ).
Condition:
Assignment group is Support L2
In the UI Policy Actions, set the Variable Category field (or the related variable set reference) to Visible = true.
OPTIONAL : Create another UI Policy with opposite condition (Assignment group != Support L2) → set Visible = false.
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3 weeks ago
I need only one variable to be visible based on the condition that Assignment group is L2 support.
