Showing Multiple Columns in a List Collector in Service Portal

[jmiskey]

So, I need to have a list on my Service Portal form where users can select multiple columns, hence I am using a List Collector.   However, I want to show more than one column of information in that list.   I found this link here: https://www.servicenowguru.com/system-ui/customizing-slushbucket/   that tells you cannot do that, but you can edit the "sys_ref_list" to show multiple fields on information below the List Collector as you hover over each item in it.

However, I cannot seem to get this to work for me.   It only shows field listed in the List Collector, and not the other fields as shown in the link.   I cannot figure out what I am doing wrong.

I am using Helsinki, and the table that I am pulling the information from is a Custom table.

Any ideas?   Maybe something changed between versions (the article referenced is pretty old)?

Thanks

[sivaprince231]

Hi 

Displayed multiple columns of data to a list collector that provides the name and email

Kindly enter value in the variable attributes filed , then you will get the required data on the list collector

 Then you can check into service portal , you will the result as your required.

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;email,ref_ac_columns_search=true

[jmiskey]

Not sure how that is any different than the last post I made to this thread (3 years ago).  It looks like you are just re-stating the same thing I already said there.  Am I missing something?