showing the sys_id instead of value
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09-18-2024 05:24 AM
Hi
In flow we are using the action to create the change request. it is creating the CR and we wanted to show the CR number in additional comments in RITM, from data picker i dot walk and chose the change_record.number and tried it is showing empty. How can i show the number of the CR
Thanks in advance
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09-18-2024 06:06 AM
Hello @gm6
Please check again and deactive the flow and test again from the flow designer. i guess it will work
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09-18-2024 07:37 AM
If its not allowing you to dot walk you can create a step as "look up record" add the filter as sys_id is (dot walk to sc task sys_id). Then you can dot walk in the additional comments from the look up record. It will then print out the number
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