Signature Pad not working with finger touch

[clint45]

I have recently activated and implemented the signature plugin and I am using a ui action form button that uses a dialog window to display the signature pad ui page. I have made the signature pad draw only and when I am on my desktop using my mouse everything works perfectly. But the intended function is for Microsoft Surface and Apple iPad to be able to use it and when I test it on them they cannot draw on the signature pad but instead move all around the screen. It is as if it grabs the page behind the dialog window rather than what is on the dialog window and I was wondering if anyone had any solutions. Thank you for any help in advance.

[clint45 · Accepted solution]

In case anyone has this same question the solution was to copy the stylesheet servicenow uses and make it local and change the outdated "-ms-touch-action: none;" command to the new one that Microsoft uses that is just "touch-action: none;" and you are good to go. I alerted servicenow that their stylesheet was out of date and hopefully they will fix it but if not this is the quick fix.

[alexcharleswort]

Hi Clint,

I am running into the same issue and was wondering if you can help me. This is not my area of expertise 😕 Where do I find this stylesheet??

[Adam Lankford]

What style sheet did you edit?  I'm experiencing this same issue.