Similar or Alternate View of List Collector in Service Portal

Sri63
Mega Expert

Hi All,

We have enabled Service Portal for our company and trying to modify accordingly.

I got stuck when I saw that List collector is no more the same view in Service Portal. 

As per our requirement,

1. We want to have the same view of List Collector in Service Portal is there any way that we could get this done

2. Or is there any other alternative that you all can suggest so that I could get List Collector view instead of Glide View (I don't want Glide View as it is not serving our purpose)

(Reason: We need to display thousands of records to the user to select and then process them according as per our requirement) 

Below is the diagram which we typically need in Service Portal

find_real_file.png

3 REPLIES 3

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hi Srini,

The slushbucket type view of the list collector is not available in the service portal. I think your options would be to use the default glide list view or use a ui macro variable with a custom widget that looks and works like a traditional slushbucket. You could then use that widget to populate a hidden list collector variable.

Unfortunately, I haven't actually seen this done so I can't point you to any code samples.

Hi Brad,

Thanks for the quick response. 

As you say may be I need to create a new widget (creating functionality similar to List Collector) and display that.

I will try that.

Thanks for the idea !!

 

Hitesh Patel3
Tera Contributor

@Sri63  - just curious, if you were able to figure out and implement an alternate solution for list collectors on portal view.