Simple reference qualifier is not working in Agent workspace?

[Shantharao]

Hello All,

There is one strange issue encountered with simple reference qualifier condition is working in Native platform but not working in agent workspace.

Does anyone know the issue, thanks in advance for your help?

Thanks

[Amit Naik1]

@Nikhil80 : It worked on Agent screen. I used "ref_qual_elements". For ref:
https://www.servicenow.com/community/developer-forum/how-to-quot-refresh-quot-reference-qualifier/m-... 

[Deepak Ramar1]

Hi @Amit Naik1, 
Did you update Attribute tree_picker=false in Dictionary Override of that field? 

[Amit Naik1]

"ref_qual_elements" - I used only this and it worked for me.