Site Name Missing in Email Notifications From ServiceNow

[ServiceNow Use6]

Hi,

I have a request
Could you please include the Site filed as mandatory inclusion in Email notifications such as the below:

Please do not limit the Site inclusion to CINC only but to all ServiceNow work records.

I have completed the work but it works for this notification only, request is to make it work to all ServiceNow work records.

Incident Number: ${mail_script:C8TKT Ticket Commented link to SP}

Subject: ${short_description}

Severity Level: ${priority}

Site (Location): ${location.name}  

Requestor: ${opened_by.name}.

Description:

${description}

Regards

Suman P.

[Tanushree Maiti]

HI @ServiceNow Use6 ,

First confirm where .you have this site field . is it a custom field in Incident or location[cmn_location]

[ServiceNow Use6]

Hi @Tanushree Maiti,

When I went to Open Dictionary, the reference table is cmn_location.

Regards

Suman P.

[Tanushree Maiti]

So for your requirement if you do dot walk like 

in condition  you can select show related field-> location>Location fields-> Site

[ServiceNow Use6]

Hi @Tanushree Maiti,

I want to add Site in the body of the email which works for all the records.

Regards

Suman P.