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Skip "Wait for condition" Workflow Executing Activities

Peter Xiang
Tera Expert

Hi All,

 

I have a 'Wait for condition' activity in the workflow, but it was a long time ago when a certain field was deleted, which prevented us from moving to the next process. How can I skip this activity and  get to the next stage in this situation.

PeterXiang_0-1681981609175.png

 

7 REPLIES 7

I modified the record in Workflow Executing Activities to finished, but it did not work。

A shame. If you feel like testing more stuff, you could take a look at how it works in a correct scenario.
I think it practically deletes the whole record from the "running" related list and creates a new one in the transition history or something similar.

I did some digging and there's an article about retriggering a stuck acitivity
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0713154

Based on the guidance there you could try messing with the activities and see if you can force the next activity to trigger?

Kinda weird that SN doesn't have a "skip" option for activities.

Peter Xiang
Tera Expert

@Chuck Tomasi 

Could you give me some advice, thanks