Skipping record for table std_change_record_producer and id b8279a16933a4290581fbcad1dba10e6 - permi

nameisnani · ‎06-20-2024

Hi Team ,

I am facing an issue while exporting a standard change template record from Production to Lower instance .

Below is the standard change template ,which is created directly in production .

Application scope is also - Global

I exported this into xml .and went to stage instance to import ,

while importing throwing a error like this .

I am admin , but i don't know where was problem ,

can anyone please provide what steps should i take to import , Please provide screenshots for better understanding ,

NOTE - If you look into the below screenshot change template , there is a attachment also there , that one also import in lower instances .

Please help here what steps should i take , please provide screenshots for better understanding.

Thanks in advance

Sandeep Rajput · ‎06-20-2024

@nameisnani Please refer to these support articles from ServiceNow

Also, here are some posts from the community on the same topic.

In a nutshell the issue could be related to importing the data in incorrect scope, not having right roles or correct plugins installed.

Hope this helps.