SLA Breach Time Empty

[F_bio Santos]

So I having an issue with my SLA's that makes them appear with the "Breach Time" empty tried some solutions but none of them seemed to work, I was wondering if this is a known error or somethink that Im not doing right, I checked the task_sla to see if the field had a value but it doesnt ...

SLA:

[AndersBGS]

Hi @F_bio Santos 

Did you get your issue resolved?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[F_bio Santos]

Yes, it got solved using a business rule to calculate the breach time.

[AndersBGS]

Hi @F_bio Santos ,

Great to hear, please remember to close the question, so that other users of the community can see the question has been resolved and might be able to benefit from the solution that you have made. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders