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‎11-01-2022 12:06 AM
Hi Community,
I have a situation here ,
I've created a schedule for SLA to run only on weekdays, but it is breaching on weekends as well, attached
are the schedule and schedule entry
  
is the screenshot of the SLA schedule, please help on this
Solved! Go to Solution.
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‎11-01-2022 03:32 AM
not in schedule, in SAL configuration, there is a timezone field check that.
here it is fine to be floating
Raghav
MVP 2023
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‎11-01-2022 03:32 AM
not in schedule, in SAL configuration, there is a timezone field check that.
here it is fine to be floating
Raghav
MVP 2023