SLA Original Breach Time is not getting Calculated Correctly

chatsaurav19
Tera Contributor

‎08-11-2023 04:22 AM

Hi All,

 

Can you please let me know why the SLA Original Breach Time is not getting calculated correctly?

 

For the below scenario it should have shown 17th August ( excluding weekends and off on 15th ) :::

 

chatsaurav19_0-1691752772024.pngchatsaurav19_1-1691752876269.png

 

chatsaurav19_2-1691752949437.png

 

Thanks and Regards,

Saurabh Chatterjee

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