SLA Percentage Timer activity is confusing me

[goutamchalkikar]

Hi All,

I have a requirement where SLA should trigger notifications at 25% , 50% , 75% , 100%.

So i am using 4 "SLA Percentage timer" activities in workflow.

1) In 1st "SLA Percentage timer"  i have give percentage field value as 25.

2) In 2nd "SLA Percentage timer"  i have give percentage field value as 50.

3) In 3rd "SLA Percentage timer"  i have give percentage field value as 75.

4) In 4th "SLA Percentage timer"  i have give percentage field value as 100.

But these notifications are getting triggered at 25% , 77% , 100% , 150%.

So how should i give percentage field value in all 4 "SLA Pencentage Timmer" activities? To get notifications at 25 , 50, 75, 100%.

[Michael Fry1 · Accepted solution]

The percentage field value should be 25% for all. 

If the first timer waited 25%, then the second timer needs to wait 25% more to get to 50% and so on.