SMS Notification - Adding a Service Provider

deet
Kilo Contributor

Hi,

I am trying to create an SMS notification for our Critical Incidents, I have switched on the Plug and worked through my notification preferances, but our service Provider 'O2' are not present - I can not find where to add them, can anyone help and guide me in the right direction please ?

7 REPLIES 7

Any idea what this is called/where this is in FUJI?


Hi Dave,



I see table cmn_notif_service_provider is present in Fuji -   with 8 active Service Providers from AT&T to Verizon and other 224 inactive records present.



Best Regards



Tony


tony_barratt
ServiceNow Employee
ServiceNow Employee

Hi Tara,


Is your question answered? If not, can you update with further questions.


If yes consider marking the question as answered, and marking replies as helpful as appropriate.


Best Regards,



Tony