SMS Notifications in Operations Workspace Paging

ChristianM79586
Kilo Explorer

We are a team which wants to configure operations paging with the following criteria:

Any new incident routed to our specific assignment group or any other assignment group beside the service desk results in a sms page to specific members.

 

We've been told that this is not possible. Is there any other way to achieve this? 

 

Thank you!

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