SMS notificaton - add a service provider

[mitzaka]

Hi SNC,

I have a question regarding SMS Notifications. I am willing to start using this functionality but I am facing the following issue. I tried adding a new device from My Profile, as I want to create a SMS notification device. The 'Service Provider' list consists only of records for the US mobile carriers. I tried to add another choice option but when I try to add an european mobile operator (Bulgarian in my case) I get an error 'match not found, please reset to original'.

Does anyone has experience with adding service providers for the SMS notification function? If so, please share.

Thanks in advance!

[Pradeep Sharma]

Hi Dimitar,

Check if the below thread answer your question

https://community.servicenow.com/thread/155336

Thanks

Pradeep Sharma

[mitzaka]

Pradeep, thanks for the reply, it was helpful. I managed a way to add my operator to the list of service providers, however I did not get the SMS. I believe the reason is that the mobile operator does not forward emails to a number as SMS messages, so I will get in touch with them to find out.

[Pradeep Sharma]

Thanks for the update Dimitar Dimitrov

Please mark your question as answered if is answered according to your expectations.

Thanks,
Pradeep Sharma

[mitzaka]

It appears that the operator I am using is providing the service mail2sms for free, so I think it will work, I am about to test that really soon. In the meantime, for those of you who need to create additional service providers, maybe this will be useful info when setting up the format of your service provider:

  ARGENTINA:  
  CTI Movil: number@sms.ctimovil.com.ar  
  Nextel: TwoWay.11.number@nextel.net.ar  
  Movicom: number@mobimensaje.com.ar  
  Personal: number@alertas.personal.com.ar

  ARUBA:  
  Setar: number@mas.aw

  AUSTRIA:  
  T-Mobile: number@sms.t-mobile.at

  AUSTRALIA:  
  Telstra: number@sms.tim.telestra.com

  BULGARIA:  
  Globul: 3589number@sms.globul.bg  
  Mobiltel: 35988number@sms.mtel.net  
  Vivacom: 35987number@sms.vivacom.bg

  BRAZIL:  
  Claro: number@clarotorpedo.com.br  
  Vivo: number@torpedoemail.com.br

  CANADA:  
  Bell Mobile: number@txt.bell.ca, number@txt.bellmobility.ca  
  Fido: number@fido.ca  
  Koodo Mobile: number@msg.telus.com  
  MTS Mobility: number@text.mtsmobility.com  
  PC Telecom: number@mobiletxt.ca  
  Rogers Wireless: number@pcs.rogers.com  
  SaskTel: number@sms.sasktel.com  
  Telus Mobility: number@msg.telus.com  
  Virgin Mobile: number@vmobile.ca

  COLOMBIA:  
  Comcel: number@comcel.com.co  
  Movistar: number@movistar.com.co  
  Tigo: number@sms.tico.com.co

  COSTA RICA:  
  ICE: number@ice.cr

  CROATIA:  
  T-Mobile: 385number@sms.t-mobile.hr

  EUROPE (various locations):  
  Freebie SMS number@smssuren.com  
  TellusTalk: number@eems.nu

  FRANCE:  
  Bouygues Telecom: number@mms.bouyguestelecom.fr

  INDIA:  
  Aircel: number@aircel.co.in  
  Airtel: number@airtelap.com  
  Loop/BPL Mobile: number@bplmobile.com

  IRELAND:  
  Meteor: number@sms.mymeteor.ie

  ISRAEL:  
  Spikko: number@spikkosms.com

  ITALY:  
  number@sms.vodafone.it

  LATVIA:  
  LMT: number@sms.lmt.lv

  MAURITIUS:  
  Emtel: number@emtelworld.net

  MEXICO:  
  Nextel: number@msgnextel.com.mx  
  Iusacell: number@rek2.com.mx

  NEPAL:  
  Mero Mobile: 977number@sms.spicenepal.com

  NICARAGUA:  
  Claro: number@ideasclaro-ca.com

  PARAGUAY:  
  CTI Movil: number@sms.ctimovil.com.ar

  POLAND:  
  Orange Polska: number@orange.pl  
  Plus: +number@text.pluggsm.pl

  RUSSIA:  
  YCC: number@sms.ycc.ru

  SINGAPORE:  
  number@starhub-enterprisemessaging.com

  SOUTH AFRICA:  
  MTN: number@sms.co.za  
  Vodacom: number@voda.co.za

  SRI LANKA:  
  Mobitel: number@sms.mobitel.lk

  SWITZERLAND:  
  Sunrise Communications: number@gsm.sunrise.ch

  UNITED KINGDOM:  
  AQL: number@text.aql.com  
  BigRedGiant: number@tachyonsms.co.uk  
  O2 UK: 44number@mobile.celloneusa.com  
  Orange UK: 0number@orange.net  
  Txtlocal: number@txtlocal.co.uk

  UNITED STATES OF AMERICA:  
  Alltel Wireless: number@message.alltel.com, number@text.wireless.alltel.com  
  Alaska Communications: number@msg.acsalaska.com  
  AT&T: number@txt.att.net  
  Bluesky Communications: number@psms.bluesky.as  
  Boost Mobile: number@myboostmobile.com  
  Cellular One: number@mobile.celloneusa.com  
  Cellular South: number@csouth1.com  
  Centennial Wireless: number@cwemail.com  
  Cinncinnati Bell: number@gocbw.com  
  Cingular (postpaid): number@cingular.com  
  Cingular GoPhone (prepaid): number@cingulartext.com  
  Claro: number@vtexto.com  
  Cricket: number@sms.mycricket.com  
  General Communications: number@mobile.gci.net  
  Golden State Cellular: number@gscsms.com  
  Globalstar: number@msg.globalstarusa.com  
  Helio: number@myhelio.com  
  i-Wireless (Sprint PCS): number@iwirelesshometext.com  
  i-Wireless (T-Mobile): number.iws@iwspcs.net  
  Iridium: number@msg.iridium.com  
  MetroPCS: number@mymetropcs.com  
  Nextel: number@messaging.nextel.com  
  Pioneer Cellular: number@zsend.com  
  Pocket Wireless: number@sms.pocket.com  
  Qwest Wireless: number@qwestmp.com  
  South Central Communications: number@rinasms.com  
  Sprint PCS: number@messaging.sprintpcs.com  
  Straight Talk: number@vtext.com  
  Suncom: number@tms.suncom.com  
  Syringa Wireless: number@rinasms.com  
  T-Mobile: number@tmomail.net  
  TracFone: number@mmst5.tracfone.com  
  Unicel: number@utext.com  
  US Cellular: number@email.uscc.net  
  Verizon Wireless: number@vtext.com  
  Viaero: number@viaerosms.com  
  Virgin Mobile: number@vmobl.com

  URUGUAY:  
  CTI Movil: number@sms.ctimovil.com.ar