SMTP and POP3 Issue relate to my PDI?

[Ankit Kumar6]

Hi,

In my PDI Under the email account, there is no Default SMTP and POP3 account.

How can I get OOB SMTP and POP3 accounts?

Thanks,

Ankit

[Bert_c1]

Hi,

Click the new button and add a record:

[AndersBGS · Accepted solution]

Hi @Ankit Kumar6 ,

Please note that it is not possible to send/receive mails in your PDI no matter what according to this information: https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/ 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @Ankit Kumar6 

If my answer has helped with your question, please mark my answer as accepted solution.

Best regards

Anders

[RAMANA MURTHY G]

Hello @Ankit Kumar6 

Please repair your Email Account plugin 

goto System Definitions > Plugins

Search for the Email Accounts plugin

from 3 vertical dots found right side select Repair

Please mark my answer correct and Helpful, if it helps you

Thank you