sn_generative_ai.nsa_admin role
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‎02-23-2026 12:46 AM
sn_generative_ai.nsa_admin role comes with which plugin in servicenow
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‎02-23-2026 01:29 AM
Hello @Vedavalli ,
I’m not completely sure, but as mentioned by @Ankur Bawiskar , this role appears to come under the Generative AI Controller plugin (sn_generative_ai). This is one of the Now Assist roles. When I checked the plugin, I found roles such as sn_generative_ai.data_steward and genai_admin.
If this helps you then mark it as helpful and accept a solution.
Regards,
Aditya
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‎02-23-2026 02:07 AM
no not part of that plugin
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‎02-23-2026 02:08 AM
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
I have/had the same question.
I see it mentioned several times in the official Docs site, but can't find a single reference to it in my instance where I have the Generative AI Controller [sn_generative_ai], Now Assist for HRSD [sn_hr_gen_ai], and Now Assist for ITSM [sn_itsm_gen_ai] plugins installed, among others.
I suspect any and all references in the Docs site to a sn_generative_ai.nsa_admin role are typo's, and what it should refer to instead is the sn_nowassist_admin.nsa_admin role (which is installed with the Now Assist Admin Console [sn_nowassist_admin] store app).
I've yet to find anything the Docs say I need the sn_generative_ai.nsa_admin role to do, where it isn't the sn_nowassist_admin.nsa_admin role that actually allows it.