snc_internal not assigned to new users anymore ... ?!? What BR is triggering the assignment?
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‎11-20-2017 01:18 AM
Hi,
we have the csm plugin activated and till last week new users got automatically the scn_internal role assigned when the are created in the system.
Now this does not happen anymore.
In my DEV it still works.
Could anyone tell me how the role is assigned to the user? I could not find any Business Rule that would do that ...
Thank you
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‎11-20-2017 02:05 AM
ok. thnx.
I will open a HI for that .. this is not 'normal' ... thank you
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‎05-09-2022 12:11 AM
Hello,
Did you get a reply from Hi regarding this?
With regards
Anton
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‎11-20-2017 01:54 AM
Ohh.. My mistake.. I missed that. Better to follow up with HI on this because few months back we were trying to disable the automatic role assignation for one of our customer but we were not able to find out any BRs/configurations and even after removing the role from ACLs/User/Groups, It was again assigned automatically.
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‎11-22-2017 02:57 AM
ServiceNow deactivated the property glide.security.use_explicit_roles ... (not on purpose ... or they forgot to set back after an related incident was closed).
