SNOW Mobile App Security

[mdsh]

Hi All,

As a security measure, we want the below 2 things for mobile app(SNOW).

1. The user should not be able to copy/paste date to/from servicenow app to external content.

2. Taking screenshot should be disabled for the app.

Has anybody done anything similar? 

Thanks.

[Vivek Verma · Accepted solution]

I assuming that you are talking about the android Snow Application.

For that you have to add block of code in your apk file.

by adding FLAG_SECURE into your Activity as follows,

getWindow().setFlags(LayoutParams.FLAG_SECURE, LayoutParams.FLAG_SECURE); 

[mdsh]

Thanks Vivek.

So is it something we can apply globally for both android and iOS users(for iOS there must be different code, I understand)? Or does it need to be changed by the developers of the app?

[Vivek Verma]

Systematically Yes.

And please mark it as the answer or helpful.

Thank You

[mdsh]

Do you have any link that can show me how to change the apk? 

Sorry, I have little knowledge on android/iOS.