SNOW Mobile App Security

mdsh · ‎05-07-2018

Hi All,

As a security measure, we want the below 2 things for mobile app(SNOW).

1. The user should not be able to copy/paste date to/from servicenow app to external content.

2. Taking screenshot should be disabled for the app.

Has anybody done anything similar?

Thanks.

Vivek Verma · ‎05-07-2018

I assuming that you are talking about the android Snow Application.

For that you have to add block of code in your apk file.

by adding FLAG_SECURE into your Activity as follows,

getWindow().setFlags(LayoutParams.FLAG_SECURE, LayoutParams.FLAG_SECURE);

Vivek Verma · ‎05-07-2018

panchbhaic · ‎08-07-2025

Can you please list the steps to achieve this.

mdsh · ‎05-14-2018

Just wanted to share some results for those with similar issues.

I added two properties:

(glide.ui.m.clear_pasteboard_when_backgrounded and glide.ui.m.blur_ui_when_backgrounded)

and in the related list, I added Mobile, Mobile_pre_auth and mobile_post_auth.

Now, for Android, I am able to restrict copy/paste and taking screenshots.

Cheers!

panchbhaic · ‎08-07-2025

Please list the steps to configure this