SOAP message- Response Method failed: with code: 500

[Anamika Thakur]

Hi

I was trying to hit an application through SOAP Message in ServiceNow, the response of the function is throwing me an error - Method failed: (/z_user_unlock) with code: 500

[Jitendra Diwak1]

Hi @Anamika Thakur,

Please check this below url:

https://www.servicenow.com/docs/bundle/vancouver-platform-administration/page/administer/reference-p...

https://www.servicenow.com/community/developer-forum/500-error-in-rest-api/m-p/1501562/page/2

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113156

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1119831

Please accept my resolution if it works for you and thumps up.

Thanks

Jitendra

[Ankur Bawiskar]

@Anamika Thakur 

are you sure the endpoint is correct?

Did you test it via SOAP UI?

If my response helped please mark it correct and close the thread so that it benefits future readers.