Solve Log Errors : Response status: 422, body: {"message":"Request body is not processable. Please check the errors.}

[Nikita35]

hello 

I am working on minimizing log errors.

here are some 420 errors I see in the logs> Errors which says below:

Response status: 422, body: {"message":"Request body is not processable. Please check the errors.","errors":{"owner":"id or username should be provided"},"took":0.001,"requestId":"7e92211d-5896-4ed7-adbf-1c78f92241fe"}

Source is opsgenie

source script is a script include OpsGenie_Client.

How do I resolve these errors?

[Ankur Bawiskar]

Hi,

you need to check in that script include getAlertFromOpsGenie

In that script include are you consuming any endpoint? if yes then check if owner is set

Regards
Ankur

[Nikita35]

I found Script Include "OpsGenie_Client" in which below function exist:

getAlertFromOpsGenie: function (alertAlias) {

try {
var rest = new sn_ws.RESTMessageV2('x_86994_opsgenie.OpsGenie Alert API Endpoint', 'get');
rest.setRequestHeader("Authorization", "GenieKey " + this.apiKey);
rest.setStringParameter("endPoint", this.endpoint);
rest.setQueryParameter("identifierType", "alias");
rest.setStringParameter("subEndPoint", "/" + alertAlias);
rest.setRequestHeader("Content-Type", "application/json");

gs.debug("Sending GetAlert request to " + rest.getEndpoint());

var response = rest.execute();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
var responseLogMessage = "Response status: " + httpStatus + ", body: " + responseBody;

if (!httpStatus.toString().startsWith("2")) {
gs.error(responseLogMessage);
} else {
gs.debug(responseLogMessage);

return responseBody;
}
} catch (ex) {
var message = ex.getMessage();
gs.error("Exception occurred: ", ex);
}
},

I don't see owner though.

[Ankur Bawiskar]

Hi,

that owner key is missing

the 3rd party is expecting owner in the json request but you are not sending that

give valid value for owner i.e. user_name of the user

rest.setStringParameter("owner", value);

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Nikita35]

Ankur,

Please see my updated function in Script Include "OpsGenie_Client" :

getAlertFromOpsGenie: function (alertAlias) {

try {
var rest = new sn_ws.RESTMessageV2('x_86994_opsgenie.OpsGenie Alert API Endpoint', 'get');
rest.setRequestHeader("Authorization", "GenieKey " + this.apiKey);
rest.setStringParameter("endPoint", this.endpoint);
rest.setQueryParameter("identifierType", "alias");

rest.setStringParameter("owner", user_name);          //////////////Added here

rest.setStringParameter("subEndPoint", "/" + alertAlias);
rest.setRequestHeader("Content-Type", "application/json");

gs.debug("Sending GetAlert request to " + rest.getEndpoint());

var response = rest.execute();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
var responseLogMessage = "Response status: " + httpStatus + ", body: " + responseBody;

if (!httpStatus.toString().startsWith("2")) {
gs.error(responseLogMessage);
} else {
gs.debug(responseLogMessage);

return responseBody;
}
} catch (ex) {
var message = ex.getMessage();
gs.error("Exception occurred: ", ex);
}
},

This user_name should come from where?

Are there any other changes than the script include?

[Ankur Bawiskar]

Hi Nikita,

try sending some hard-coded user name and check what response you get

rest.setStringParameter("owner", gs.getUserName()); 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur