Some store apps not visible in developer instance

Fred Wen · ‎11-03-2022

Apps such as Microsoft Azure DevOps Integration for Agile Development is unavailable in developer instance. The Get button from the app store doesn't work because developer instance is not directly authenticated with my serviceNow ID.

Any way to get them installed?

Thanks

Saurav11 · ‎11-03-2022

Hello,

I don't believe there is a method for installing store apps on dev instances. The instance must be configured to talk to the store, and buying apps- even free ones- is tied to the organization that your Hi account is under. The app only becomes available to instances within that organization. Personal dev instances don't qualify- they aren't part of your organization.

Please mark my answer as correct based on Impact.

View solution in original post

Saurav11 · ‎11-03-2022

Hello,

I don't believe there is a method for installing store apps on dev instances. The instance must be configured to talk to the store, and buying apps- even free ones- is tied to the organization that your Hi account is under. The app only becomes available to instances within that organization. Personal dev instances don't qualify- they aren't part of your organization.

Please mark my answer as correct based on Impact.