Some Variables not showing up on RITM

[Bhavya11]

i submitted a catalog item and when i am looking at it on the backend from requested item on the i don't see some variables on the RITM

i have checked all catalog ui policy and catalog client script as well but i didn't found anything.

variables are global true i have made as global false still issue the same

please help me out soon

[Michael Jones -]

What type of variables are you not seeing displayed on the RITM?

When you say you've checked the Ui Policies and Client Scripts, do you mean you are certain they are not referenced anywhere in these types of items? If these are within Variable Sets, you may need to check police and scripts on the variable sets as well. 

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

[Bhavya11]

Hi Jones ,

variables type like single line text and multiline text.

i have check the catalog ui policy associated to these variables there all

its working fine in catalog item view but not in RITM and SCTASK.

[GSReddy1]

@bhavya have you got any solution for this issue, yes please the solution facing same issue...Thanks in Advance

[Ram141]

Hello @GSReddy ,

Did you got any luck on your issue, I'm facing same issue now.

Please provide any inputs if you're aware that would be helpful.

Thanks,

Raj