Sort Employee center Catalog item in alphabetical order

[BoHyun Jung]

i want to sort Catalog items in alphabetical order!!

[Community Alums]

You can do it by ctrl+right click. Instance options

One you click on instance options you'll get default sort field, you can change it from there

[Ravi Chandra_K]

@BoHyun Jung refer below thread, seems like others faces the same issue and running the scheduled job "Populate Taxonomy Content Order" Resolved our issue:

https://www.servicenow.com/community/employee-center-forum/sort-by-a-z-is-not-working-on-the-topic-c...

Please Mark the Answer as correct solution and helpful if helped!

Kind Regards,

Ravi Chandra.

[JennyBell]

Hi Ravi,

Brand new user to ServiceNow here...

I have the same question BoHyun Jung had.  Firm wants Employee Center topics to sort alphabetically by default.  Currently the Sort by drop down defaults to Popular.  

When I click on a Popular Topic on the Employee Center home page, I want to be taken to a list of items available alphabetically, every single time.  I don't want my users to have to go to the Sort by drop down and pick A-Z.  I want A-Z to be in the Sort by box all the time.  The "Popular" option can be there but not as a default view.

Any guidance is greatly appreciated!

Cheers,

Jenny

[Community Alums]

Go to instance options and you'll see default sort field, you can set alphabetical there so that it will be set as a-z