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04-28-2017 04:08 AM
Hello Experts,
I am using a Field map Source Script, the requirement is to set the impact field on incident table on the basis of incoming priority from the source table.
Ex. if the priority from the source table is 1 then the impact on target incident table should be set to 3-Low( value for this choice is 3).
Written the following but it isn't working.
Can anyone help on this?
Thanks
Khozema
Solved! Go to Solution.
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04-28-2017 04:28 AM
Yes, you have to select the target field and target table in transform map
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04-28-2017 04:23 AM
Hi Balaji,
The priority values are coming from a table on 3rd party system and on the basis of incoming priority we have to set the value of Impact on our incident table.
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04-28-2017 04:28 AM
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04-28-2017 04:33 AM
Hi Balaji,
This return 3, return 2 are values of priority in incident table.....but i need to set the impact value to 3 when the priority from the source table is 1.
what these return2 and return3 are doing?
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04-28-2017 04:38 AM
return 3; means it will set 3 - Low for impact on incident table
return 2; means it will set 2 - Medium for impact on incident table
return 1; means it will set 1 - High for impact on incident table
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04-28-2017 05:09 AM
Hi Balaji,
It worked!
Thanks
