Source-to-Pay Purchase Line not getting created

Akshay Jugran
Tera Expert

Hi Team,

I was trying to setup Source-to-Pay but when I am creating an sourcing request from external suppliers I am facing an issue that no purchase lines are getting created.
I tested this with another instance it worked(Purchase Lines were getting created) i tried to search for the specific flow but no luck.
Can someone guide me with how to debug this issue.

AkshayJugran_0-1781671253275.png

 

By Filling out this record producer  asking for a quote from external suppliers a new sourcing request is created but no purchase line.

AkshayJugran_0-1781671487352.png

 

 

 

 

Thanks.

 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Akshay Jugran 

 

Refer:

https://www.servicenow.com/docs/r/zurich/source-to-pay-operations/sourcing-and-procurement-operation...

 

https://www.servicenow.com/community/s2p-forum/sourcing-request-not-generated-by-quot-request-a-prod...

 

https://www.servicenow.com/community/s2p-forum/source-to-pay-purchase-line-prl/td-p/3119538

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti