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10-10-2024 11:55 AM
I am trying to find out where the data source is for the Repeater -> Donut on the Service Desk Landing Page for Service Operation Workspace. I need to take out the Incident SLA and replace it with task - (some filters on it). I am fairly new to repeaters and how they get their data.
When I am in UI builder for Service Operation Workspace and do the following
- Open UI builder
- select the Services Operation Workspace
- Select the Overview -> overview viewport -> Edit content
- I created a variant of the Service desk landing page overview SNC - Copy (to make it simple for now)
- Then I see the Donut Chart repeater
- Then looked at the configure panel and it's showing @item.value.datasource
Where do I find the data source?
This is an OOB, not modified version of the page so it should be default.
Could someone either direct me to some documentation on this that will help me locate the datasource or better yet, tell me were I can find it.
Result of this is I want to remove the Incident SLA and make it filter from the Task table and show based on a filter. We want to make this dynamic so other teams can use it without having a ton of page varients.
Thanks in advance
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10-10-2024 12:35 PM
The repeater is repeating over a state variable called donutConfig, which is set in a script called UpdateDonutsConfig.
That script is referencing a script include called:
You may want to access it via going to admin center and clicking Donut Configuration -> Configure:
That brings you here:
/sys_ux_client_script_include.do?sys_id=a1dcc9e7b77c3010e69dbc16de11a93b&sysparm_record_scope=49aff4bb733320103e366238edf6a70f&sysparm_nostack=true
and form there, there is another client script include:
/sys_ux_client_script_include.do?sys_id=4c36c1e3b77c3010e69dbc16de11a9a1&sysparm_view=
Here there data sources are defined.
I believe you can create your own version of the second script and reference it in the first script.
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10-10-2024 12:35 PM
The repeater is repeating over a state variable called donutConfig, which is set in a script called UpdateDonutsConfig.
That script is referencing a script include called:
You may want to access it via going to admin center and clicking Donut Configuration -> Configure:
That brings you here:
/sys_ux_client_script_include.do?sys_id=a1dcc9e7b77c3010e69dbc16de11a93b&sysparm_record_scope=49aff4bb733320103e366238edf6a70f&sysparm_nostack=true
and form there, there is another client script include:
/sys_ux_client_script_include.do?sys_id=4c36c1e3b77c3010e69dbc16de11a9a1&sysparm_view=
Here there data sources are defined.
I believe you can create your own version of the second script and reference it in the first script.