SSO IdP Parameter URL + Link to Record?

John Diaz
Kilo Guru

Has anyone been able to combine the IdP Parameter in the URL to for a SSO Pass Through and also direct to a specific record? Best use case - link in email notification.

 

I have a client that is able to use the IdP Parameter Url that directs them to their SSO rules and routes them through authentication without having to hit the login page, click Use External Login, and type their username. Problem is when they get an email notification about their record, if they haven't logged in that day (and their credentials cached), they have to do exactly that.

 

I was wondering if there was a way to combine the IdP Paremeter with the standard URL Schema that will take them directly to their SSO Identity Provider and route them straight to a specific record afterwards?

something like:
<instance>.service-now.com/login_with_sso.do?glide_sso_id=<sys_id>?uri=incident.do?sys_id=<inc_sys_id>

4 REPLIES 4

shill
Mega Sage

I'm far from a SSO expert, but we use the following for links to reports to trigger a SSO authentication.  Otherwise, they end up with a blank page as they are not authenticated via the reporting link that normally is used 'inside' the UI.

<instance>.service-now.com/saml_redirector.do?sysparm_uri=/sys_report_template.do?jvar_report_id=c63d09d4dbd2dfc0643f8b341b9619d9

Thank you Shill.. I should have mentioned that I am in a domain separated environment, with Multi Provider SSO enabled, so I need to be able to specify which IdP to use.

I see. I'm afraid I won't be of much help to you then. Good luck.

Hopefully someone on here will be able to help. (can't imagine you are the only one)

This saml_redirector.do tip was a lifesaver for me. Thanks!