SSO integration issue with ForgeRock

richardphon
Tera Contributor

Hi,

 

I am facing an issuer when integrating provider ForgeRock in ServiceNow. All the configuration is done but when testing the connection, the message below appears.

 

 

 

Server Error
An error occurred on the server and it is unable to complete the request. Please try again later.

 

Below is the configuration.

richardphon_0-1716888408580.png

 

 

Any ideas why i am having the message ?

 

Thanks.

1 ACCEPTED SOLUTION

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @richardphon ,

 

Looks like the error is on the server side your request was passed and may be the server did not process your request accordingly. Kindly check the configuration on the ForgeRock  if all setting and attributes are defined for servicenow host.


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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1 REPLY 1

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @richardphon ,

 

Looks like the error is on the server side your request was passed and may be the server did not process your request accordingly. Kindly check the configuration on the ForgeRock  if all setting and attributes are defined for servicenow host.


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect