SSO login takes previous user session
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02-08-2024 12:27 PM
Hi,
Please help.
we are SSO and everything is working as expected.
Issue is: I am trying and testing with a user but when i try to login with another user it asks me to provide UserID but it logs in with previous user session, No way I can get rid of this and login with new userID.
Browser history and cache not works. Any suggestion if this is ServiceNow issue or Browser issue.
Thanks
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02-08-2024 10:29 PM
Have you clear the session data? If the session data is not clear it will take the previous session values
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02-09-2024 03:13 AM - edited 02-09-2024 03:14 AM
yes have cleared cache but it still takes previous one.
Any specific way to clear session . I did normal cookie clearance.
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02-09-2024 04:11 AM
have you tried this: GlideSession.clearClientData(String paramName)