SSO login takes previous user session

Nisha30
Kilo Sage

Hi,

 

Please help.

we are SSO and everything is working as expected.

Issue is: I am trying and testing with a user but when i try to login with another user it asks me to provide UserID but it logs in with previous user session, No way I can get rid of this and login with new userID.

 

Browser history and cache not works. Any suggestion if this is ServiceNow issue or Browser issue.

 

Thanks

3 REPLIES 3

AishwaryaS1
Kilo Sage

Have you clear the session data? If the session data is not clear it will take the previous session values

Aishwarya Shelake

yes have cleared cache but it still takes previous one.

Any specific way to clear session . I did normal cookie clearance.

have you tried this:  GlideSession.clearClientData(String paramName)

Aishwarya Shelake