SSO Users redirected to /not_allowed.do Redirect fix in London Release?

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12-27-2018 09:20 PM
Hello,
Later in Jakarta we had an issue of users redirection to redirected to /not_allowed.do page
we had fixed this issue by following the KB article
https://hi.service-now.com/kb_view.do?sysparm_article=KB0640068
From Jakarta, security checks are in place to avoid redirecting to external sites. If SSO is not correctly configured, there are cases when the users are not redirected to the Identity provider but to the /not_allowed.do page
we created a sys property glide.authenticate.auth.validate.url and and set it to false
We need to know what are the security checks that are in place regarding the SSO starting from Jakarta. and if this fix has no impact on our SSO in London release as we are migrating to london?
Thanks in advance
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12-27-2018 10:19 PM
Hello,
You will need to test it out in London to determine if there impact to external sites(Ideally there should not be any) Or you could open a ticket in HI and check with them if the issue has been fixed permanently or not
Or you could check the release notes to see if there are any information specified: https://docs.servicenow.com/bundle/london-release-notes/page/release-notes/new-features-changes.html
Thanks

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12-27-2018 10:34 PM
hello Alikutty,
thanks for reply
Actually we got a reply from HI team as below
As a fix we have created a property and set it to false,now in london release he suggests to delete the property or make it to true,We need to know what is the fix made in london regarding this before taking action ,can u guide me to the particular fix made in london related to this issue??
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12-27-2018 10:41 PM
You got a solution here which can be applied. The internal fixes are not usually highlighted but we get workarounds like this to be applied. it might be documented either as a part of SN problem record or change which initiated it. You will need to check the HI personnel about it or you could respond on your HI ticket asking if there are any impacts if we delete the property on our iDP redirection and based on his response you could take the necessary action. This is how we take action on similar product issues.