Stage is empty

[tuitendung]

When I create new SLA on "sc_req_item" table, Stage is empty ????

[AshishKM]

Hi @tuitendung, 

Use the State field for SLA defination, 

Stages are assigned to Activities in a workflow. By assigning the Stages to the Activities of a Service Catalog Item, the Workflow Engine can report the status of the process. 

-Thanks,

AshishKM

[tuitendung]

Hi @AshishKM ,
Can you explain the difference between PDI and my client instance?
PDI

Client Instance

[AshishKM]

Hi @tuitendung , 

Did you check the Stage Set table [stage_set] data for requested item table. 

And the Workflow Stages [wf_stage] table contains all stage configuration for any workflow/or/flow, so when are writing the SLA on Requested Item [ sc_req_item] table at time, you will get the data from stage_set table only. 

Check all details and share the missing part. I checked my PID and Client Instance both are showing the Stage values.

-Thanks,

AshishKM

[Runjay Patel]

Hi @tuitendung ,

Stages are stored in table "wf_stage and sys_hub_flow_stage" when you create it from flow designer or workflow. Stage should have value to select while creating SLA.

You can add stage like below.

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