Stage skipping on the workflow stages

[SC4]

Hi. When creating an incident on my table, I placed a default value for a field equal to the first stage of the Workflow. But for some reason it skips:

https://imgur.com/a/rZd2BwY

Also, when I complete all the tasks, the last stage indicates "In progress". How can I mark the last stage as the "Closing" stage?

[johansec]

What is the column name. I dont have workflows tied to any incidents in my system and also dont utilize a 'Stage' field. Are you sure this is the incident table? 

[johansec · Accepted solution]

As far as requested item workflows, this can be done in the workflow wherever you desire. 

You uses a set values workflow activity to set the stage to whatever you please.

For example to have the stage closed at the end right before the block that says end drag and drop a Set Values block and set the stage within that workflow activity

[johansec]

Depending on your stages some may be skipped.

For the requested item table some catalog items dont require approval therefore that stage would be skipped. This is nice to see on the table view because you can quickly see which request required approval and which ones have not. 

[johansec]

Or you can include other logic like a business rule on the sc_task table and runs every time a sc_task is closed. The business rule would check to see if there are any other siblings are still open. If not, that means this ritm is complete and update the sc_tasks parent ( the requested item's ) stage. 

This is more complicated and not really needed. Much easier to use the workflow but another option.