Stakeholder license does not allow approver to edit record.

[Jacob23]

I have given a user stakeholder license which also provides the approver user role. However, when they are an approver on a record they cannot edit any of the fields. Not sure what the cause is, possibly some ACL? I have tried removing the stakeholder license and only applying approver_user, but no luck. Any ideas would be appreciated!

**EDIT**

I have just created a new Personal Dev Instance. I tested creating a new catalog item with a simple flow of requesting approval.

I then chose a user profile with no roles and applied the role approver_user, and still, all of the fields were not editable. 

The role states the following - The role required by Approver users. Approver users can modify requests for approval routed to them. They also have all capabilities of Requesters. Note there is a fee associated with this role. Do not assign it to users without confirming your organization has the appropriate entitlement.

[Yousaf]

Hi Jacob,

I think there must be any ACL stopping that. Refer to this KB Article for debugging this issue.

Determining why a field is Read Only (grayed out and not editable)

Mark Correct or Helpful if it helps.

[Jacob23]

This is helpful information but I just edited my original message. Even out of the box this does not work, which is weird. Guess this means that I don't have a custom ACL causing an issue. 

[Jacob23 · Accepted solution]

After speaking with servicenow suppor there is now way to edit any info with the stakeholder license. To be able to edit you will need to have ITIL