StandAlone Custom Table And Approver
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‎12-29-2023 07:48 AM
Hi Everyone,
I have created a student standalone table and I wanted to create approval on the create/update record of the student table. Please advise.
Thanks.
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‎12-29-2023 08:04 AM
Hi @mrfahadmuhd
You are moving in wrong direction.
If condition is Yes Then approval if No then end
same
if approved - End
and rejected then also yes as per your workflow.
By moving to start will noy work like this.
Better use the Flow mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎12-29-2023 08:05 AM
@mrfahadmuhd, Could you also share the configuration that you have done for the 'Approver - User' workflow activity. So I can verify if anything is going wrong over there.
Thanks!
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‎12-29-2023 08:18 AM
It is just a hard coded user for sample purpose. I am new to servicenow do not know how to debug workflow. Could you please guide, thanks.
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‎12-29-2023 08:34 AM
Hi @mrfahadmuhd
IS Abel is getting the approval?
Did u map the workflow to respective catalog item?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎12-29-2023 08:37 AM
Abel is not getting approval. Condition s whenever the state in student table change to Requested and Approval should be generated to Abel. For that I have created If condition and then Approval stage in workflow. Thanks,