Standard Ticket page is not working as it supposed to do
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05-31-2023 12:39 PM
Hello everyone,
I have a problem with the hrm_ticket_page with the "Task/to dos" tap, in some HR services it work fine but in other not.
and they on the same table: sn_hr_le_case
I will attach photos for further explain
In green we can see the "Tasks/to dos" tap working well
in other services it dose not work
thank you for helping
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05-31-2023 11:10 PM
@eyal abu hamad, Please check the Standard Ticket Configuration, the configuration might be different for different tables. You can adjust the order and criteria (to whom it should be visible) of the tabs.
You can access it from Filter Navigator-->Standard ticket configuration
Please mark as helpful if your issue is resolved. Thanks.