Standard Ticket page is not working as it supposed to do

eyal abu hamad
Mega Sage

Hello everyone,
I have a problem with the hrm_ticket_page with the "Task/to dos" tap, in some HR services it work fine but in other not.

and they on the same table: sn_hr_le_case


I will attach photos for further explain

eyalabuhamad_0-1685561714012.png

In green we can see the "Tasks/to dos" tap working well

 

in other services it dose not work

eyalabuhamad_1-1685561848837.png

 

thank you for helping

1 REPLY 1

Sachin67
Tera Contributor

@eyal abu hamad, Please check the Standard Ticket Configuration, the configuration might be different for different tables. You can adjust the order and criteria (to whom it should be visible) of the tabs.

You can access it from Filter Navigator-->Standard ticket configuration

Sachin67_0-1685599753280.png

Please mark as helpful if your issue is resolved. Thanks.