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03-01-2016 03:14 AM
Hi
the state field is on the task table and the substate field is on the incident table . These two fields are on the incident form.
the state field display choice list depends upon the value of the state field . How this can be achieved?
For particular choice selected in the state field the corresponding values should be displayed in the substate field.
Thanks
Solved! Go to Solution.
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03-01-2016 05:34 AM
It worked . I had not entered the dependent value as numeric . So it was not getting reflected.
Thankyou.
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03-01-2016 04:25 AM
I have tried that dependent value concept.
but this is not working as the state is on the task table and substate (customized)is on incident .
and the substate field is not to be created on the task table.
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03-01-2016 04:33 AM
As Task table is parent of Incident table , This should work.
Please cross check once .
Please check whether you are giving values of state In the Dependent value field.These values are numeric.
Thanks,
Mihir
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03-01-2016 05:34 AM
It worked . I had not entered the dependent value as numeric . So it was not getting reflected.
Thankyou.
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03-01-2016 06:15 AM
Please mark my answer as correct/ help full.
Thanks,
Mihir
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03-29-2016 04:46 AM
hi
coming back to the same question.
Issue is that i am having states New , Assigned , In Progress ,Pending,resolved ,cancelled ,closed
I have to display specific substate for Pending ,resolved ,closed and new ,assigned and in progress states should have the all the substates included in pending,resolved and closed state
If I am doing the dependent value concept than only able to display those of pending ,resolved and closed
So how to do it for new ,assigned and in progress states ?
thanks
Regards
Snehal