state and substate field on the incident table

[snehalkhare]

Hi

the state field is on the task table and the substate field is on the incident table . These two fields are on the incident form.

the state field display   choice list depends upon the value of the state field . How this can be achieved?

For particular choice selected in the state field the corresponding values should be displayed in the substate field.

Thanks

[snehalkhare]

I have tried that dependent value concept.

but this is not working as the state is on the task table and substate (customized)is on incident .

and the substate field is not to be created on the task table.

[Mihir Mohanta]

As Task table is parent of Incident table , This should work.

Please cross check once .

Please check whether you are giving values of state   In the Dependent value field.These values are numeric.

Thanks,

Mihir

[snehalkhare · Accepted solution]

It worked . I had not entered the dependent value as numeric . So it was not getting reflected.

Thankyou.

[Mihir Mohanta]

Please mark my answer as correct/ help full.

Thanks,

Mihir

[snehalkhare]

hi

coming back to the same question.

Issue is that i am having   states New , Assigned , In Progress ,Pending,resolved ,cancelled ,closed

I have to display specific substate for Pending ,resolved ,closed and new ,assigned and in progress states should have the all the substates included in pending,resolved and closed state

If I am doing the dependent value concept than only able to display those of pending ,resolved and closed

So how to do it for   new ,assigned and in progress states ?

thanks

Regards

Snehal