State transition in (HRSD)

[Snow-Man]

Hello everyone,

I am pretty new to HRSD and need your help. 

I am asked to configure the state transition for HR CASE MANAGEMENT 

I would to like to know how can I create one state model and on which HRSD table so that the state lifecycle works on all HRSD cases. 

this is the SS of how states should be configured.

how can I do this? should I go with state models and if yes (as cases have different COEs so they are in different tables sn_hr_core_case_operations, sn_hr_core_case_payroll, sn_hr_core_case, etc) so when I am trying to make a state model for sn_hr_core_case_table, states are only working for the cases which are linked to only that particular sn_hr_core_case. 

Thanks in advance, 

Sorry if you find this as a silly question, haha

Snowman

[Mark Manders]

Why create the same question twice within a minute? Can you give people the time to respond at least?
https://www.servicenow.com/community/developer-forum/state-transition-in-hrsd/td-p/3011870

[Musab Rasheed]

State transitions come by default, you don't have to do anything new and even if client suggest you to add new state it is best to avoid, try leveraging OOB states. Once you enable HRSD plugin states can be seen on cases. go to 'sn_hr_core_case' table it is the parent table and rest all tables are children of Core case table.

[Snow-Man]

I am not sure if they are working for example from close complete (I am able to come back to draft state) 

[Musab Rasheed]

State field should be read only, whatever state you want to change for case it has to be done from UI action buttons which is available for 'Assigned to' user.